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ExpressVPN has released a new app interface. If your app interface does not match what is shown below, update your ExpressVPN app.

This guide will show you how to reset your ExpressVPN router to the original firmware. If you would like to upgrade (or downgrade) to a different version of the ExpressVPN router firmware, follow this guide.

Before you start: Make sure to download the original router firmware for your router. You can find the appropriate firmware on the official Asus, Linksys, and Netgear websites.

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Reset to original firmware on ExpressVPN router (v2)
Reset to original firmware on ExpressVPN router (v1)

Reset to original firmware on ExpressVPN router (v2)

Go to the ExpressVPN router dashboard. Sign in with your router admin password.

In the sidebar, go to Advanced Settings > Software Update.

Click “Software Update.”

Select Choose File.

Select "Choose File."

Select the original firmware file you downloaded, then select Update Now.

Select "Update Now."

During the firmware reset process, your device will be disconnected from the router’s Wi-Fi. Select your router’s Wi-Fi network to reconnect to the router again.

After the firmware has been upgraded, sign in with your router username and password.

I’ve “bricked” my router

If your router is bricked (stops responding after a faulty flashing process), it is best to contact your router brand’s customer support for troubleshooting.

Linksys router users can also try these steps:

  1. Power on your router.
  2. Keep it on for six to ten seconds.
  3. Turn off the router.

Repeat this process three more times.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Reset to original firmware on ExpressVPN router (v1)

Go to the ExpressVPN router dashboard. Sign in with your router admin password.

In the left-side menu, select Backup / Flash Firmware.

system-flash

Under Flash new firmware image, uncheck the box for Keep settings.

uncheck keep settings box

Select Choose File and select the firmware.

click choose file

Select Flash image… > Proceed.

click on flash image

When prompted, select your preference on whether to keep your current configuration.

During the firmware upgrade process, your device will be disconnected from the router’s Wi-Fi. Select your router’s Wi-Fi to reconnect to the router again.

After the firmware has been upgraded, sign in with your router username and password.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Go to the ExpressVPN router dashboard. Sign in with your router admin password.

In the top navigation bar, go to Administration. In the left-side menu, select Firmware Upgrade.

netgear administration

In the drop-down menu, select Reset to Default settings, then select Choose file to select the firmware file.

Important: Make sure you have downloaded the correct firmware for your router model..

select firmware

Select Upgrade > Proceed.

click proceed

While the firmware is being upgraded, select your preference when asked whether to keep your current configurations.

During the firmware upgrade process, your device will be disconnected from the router’s Wi-Fi. Select your router’s Wi-Fi to reconnect to the router again.

After the firmware has been upgraded, sign in with your router username and password.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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이 글이 도움이 되었나요?

죄송합니다. 저희가 어떻게 개선할 수 있을지 알려주세요.

Which router model do you need help with?

Examples: Linksys WRT1200AC, Asus RT-AC56R

저희 지원팀이 문제를 처리할 것입니다.