ExpressVPN 앱 및 구성을 이용하시려면, 먼저 계정을 만들어주세요.

The following are common errors that may appear in the log file or diagnostics. Click the article related to your device and problem to access the relevant solution.

Cannot find your error message? Please save your log file and email it as an attachment to the ExpressVPN Support Team at support@expressvpn.zendesk.com for assistance.

You can also contact the ExpressVPN Support Team directly through live chat.

My device platform is…

Windows
Mac
Android
iOS

Windows

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Mac

If you’re using a Mac, and the log file or diagnostics shows no connection but no error message either, this might be a problem with loading the Kext.

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Android

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iOS

The ExpressVPN iOS app does not have connection error logs.

For iOS connection issues, please try changing your VPN protocol or contact the ExpressVPN Support Team for immediate assistance.

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죄송합니다. 저희가 어떻게 개선할 수 있을지 알려주세요.

What device do you need help with?

Examples: Android, Windows, Linksys router

저희 지원팀이 문제를 처리할 것입니다.